Billing Terms & Conditions
Thank you for choosing Grovian for your shopping needs. Please review our billing terms outlined below:
Accepted Payment Methods
We currently accept payments via PayPal only.
Currency
All transactions on Grovian are processed in USD (United States Dollar). If your bank or credit card company uses a different currency, the final amount charged may vary due to exchange rates.
Tax Calculation
Applicable taxes, if any, will be calculated and added to the price during the checkout process.
Payment Security
Your payment security is our priority. Grovian ensures that all payment transactions are encrypted and securely processed through PayPal to protect your personal and financial information.
Payment Authorization
By placing an order on Grovian, you authorize us to charge the designated PayPal account for the total amount of your order, including applicable taxes and shipping fees (if any).
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email contains details of your order, including items purchased, total amount paid, and shipping information.
Payment Disputes
If you experience a payment dispute or unauthorized transaction, please contact our customer care team immediately for assistance.
Payment Processing Time
Payments are typically processed immediately upon placing an order. Please allow up to 1 business day for payment processing in some cases.
Payment Failure
If your payment is not completed, double-check the payment information provided during checkout or try using an alternative payment method. If the issue persists, contact your financial institution or our customer support team.
Payment Policy Updates
Grovian reserves the right to update or modify this Payment Policy at any time without prior notice. Please review this policy periodically for any changes.
Contact Us
Grovian
📍 Office: 606 Florida Avenue, Richmond, California 94804, United States
✉️ Email: Support@grovian.shop
📞 Phone: (510) 580-5330
🕘 Operating Hours: Mon-Fri | 9:00 AM - 5:00 PM EST